Telecommunications Engineer


DETAILS

Location: Allen, TX, TX, 75013
Employee Type: full time
Experience: 2 - 5 years
Education: Highschool GED
Travel Required: none

DESCRIPTION

SUMMARY

Under moderate supervision, maintains the company’s telecommunications systems by evaluating and planning systems to best serve the company’s needs.

ESSENTIAL FUNCTIONS




  • Provides the planning, design, acquisition and implementation of the company’s communications system.


  • Evaluates organization-wide telecommunications requirements to develop strategies for implementing a total organization telecommunications network to jointly support current and planned voice/data applications. This includes the following technologies: voice mail, conferencing, voice recorders, backups, PBX multimedia services, remote office, LAN strategy and IP PBXs.


  • Monitors existing telecommunications networks, utilizing various performance and capacity analyses disciplines, advising on the best use of resources, cost effectiveness and implementation.


  • Maintains up-to-date knowledge of industry standards and strategies for each of the following technology categories in order to perform the functions outlined.


  • Conducts project planning, cost analysis and vendor comparisons.


  • Performs evaluation, acquisition, modification, implementation, testing, and post-evaluation of new and evolving computer hardware, software and telecommunications equipment and other technology on a regular basis.


 MINIMUM QUALIFICATIONS




  •  Bachelor’s degree preferred.


  •  5 years experience in Nortel Call Servers, Contact Center and Call Pilot.


  • Prefer experience with scripting and reporting.


  • An equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. .


  KNOWLEDGE AND SKILLS




  • Developing professional expertise.  Works on non-complex to moderately complex projects.  Exercises judgment within defined procedures and practices.


  • General knowledge of telecommunications industry standards.


  • General knowledge of hardware and software for telecommunication systems.


  • Able to maintain up-to-date knowledge of changes within the telecommunication field including both hardware and software updates.


  • Able to meet aggressive deadlines.


  • Able to define system and functional requirements. 


WORKING CONDITIONS




  • Typical office setting with environmentally controlled conditions.


  • At times must be able to lift up to 50lbs, climb a ladder or work under raised flooring to install cables and equipment.


  • Able to work extended hours as business needs dictate.


  • Occasional overnight travel required.


WORKING CONDITIONS




  • Typical office setting with environmentally controlled conditions.


  • Able to work extended hours as business needs dictate.


COMPANY CONFORMANCE STATEMENT

In performance of their respective responsibilities, all employees of Jack Henry and Associates are expected to:




  • Complete quality work within deadlines.


  • Interact professionally with other employees, customers and suppliers.


  • Work effectively as a team contributor on all assignments.


  • Communicate and coordinate work efforts with other employees, customers and suppliers.


  • Perform other duties as assigned. 


  • Attend work regularly based on the assigned schedule.



REQUIREMENTS


Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

EOE-M/F/V/D


THIS JOB IS DELETED

COMPANY

Jack Henry and Associates
663 W. Hwy 60

Monett, MO 65708-8215
UNITED STATES