You will have the opportunity to…- Be responsible for answering and relaying incoming and interoffice calls to the appropriate person or department as well as greeting visitors and announcing their arrival.
- Be in a hybrid role that combines Office Administration and Receptionist support functions for the Dundee Capital Markets location in Calgary.
- Be responsible for answering and relaying incoming and interoffice calls to the appropriate person or department as well as greeting visitors and announcing their arrival.
Key Responsibilities:
- Answer incoming calls with appropriate greeting and direct the call to the correct person or department;
- Arrange for meetings and books appropriate conference rooms;
- Receive, screen and greet all visitors courteously, determines their needs and announces their arrival to the appropriate person following the necessary departmental requirements / procedures;
- Ensure visitor badges are assigned and collected at the end of the meeting;
- Notification of mail – Canada Post, Fedex, Purolator, ICS; Regional offices;
- Manage parking passes;
- Update the intranet phone list and attendant look-up system for all companies and places updated copies in each conference room;
- Back up for other office services clerks (cross-training);
- Keep updated with department names and position titles in each department; and
- Understand long distance phone call procedures.
Skills and Experience:
- High school diploma or equivalent;
- Previous experience as a Receptionist (Capital Markets or Securities experience is a desired asset);
- Excellent human relations skills to deal effectively with visitors, employees or customers in person and on the telephone;
- Ability to demonstrate confidence and control to handle difficult callers and visitors;
- Demonstrates professionalism and courtesy at all times;
- Ability to focus in a sometimes noisy/distracting environment;
- Ability to sit for long periods of time;
- Ability to work with minimal supervision;
- Excellent organizational skills and ability to work in a fast-paced environment; and
- Demonstrates initiative, patience and customer focus
As the successful candidate you will have the opportunity to:
Be rewarded with our highly competitive compensation package which includes, but is not limited to, a competitive base salary, discretionary bonus, 100 Percent employer paid benefits coverage, and generous employer-matched RSP.