Patient Access Specialist


Location: Somerset, NJ, 08873
Employee Type: full time
Experience: 0 - 2 years
Education: Highschool GED
Travel Required: none


We are currently seeking highly motivated, results oriented professionals for the role of Patient Access Specialist.  These are customer service opportunities working within our Patient Access Solutions Call Center.  We have numerous openings available that will be starting between March and the end of May.  The Patient Access Specialist is responsible to provide customer service phone coverage in a high call volume call center environment and the ability to perform associated data entry and multiple clerical tasks.

(Duties may include, but not limited to all or some of the following)
  • Responsible for completion of assigned day-to-day work activities
  • Handle Patient Assistance Program calls
  • Data enter applications for approval, denial or rejection
  • Validate licensed practitioners
  • Calculate scripts when applicable
  • Open and date stamp mail when applicable
  • Meet department customer service, call and data entry standards
  • Print, mail and/or fax program correspondence
  • Perform clerical duties: filing, faxing, shredding, folding letters, etc.
  • Perform special assignments when requested by management
  • Troubleshoot order issues
  • Participate in team meetings
  • Work within a team environment


Education Required:

  • Associates Degree or Pharmacy Technician certification or demonstrated relevant experience in the healthcare industry
  • Customer Service experience
  • General computer knowledge



  • Bachelors degree
  • Experience in high-volume data entry


Skills Required:

  • Fast and accurate data entry
  • Ability to handle multiple tasks
  • Good organizational skills
  • Ability to determine case status
  • Ability to identify data entry and order issues and bring them to the attention of management
  • Ability to interact within a team
  • Ability to interact with a diverse group
  • Ability to receive and continuously improve from performance feedback


Benefits: At inVentiv health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.







InVentiv Health