Systems/NW Administrator, Advanced


DETAILS

Location: Mendota Heights, MN, MN, 55120-1273
Employee Type: full time
Experience: 2 - 5 years
Education: Highschool GED
Travel Required: none

DESCRIPTION

SUMMARY

Under general supervision, responsible for designing, monitoring, modifying and maintaining systems for acceptable availability, stability and response time to customers.  Systems include, but are not limited to, data center, network, operating system, product development, mail server, applications server and groupware.

 

ESSENTIAL FUNCTIONS

  • Designs IT infrastructure solutions. 
  • Proposes and implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system.
  • Monitors systems for optimum performance and availability.
  • Installs, configures and maintains systems.
  • Troubleshoots and resolves customer and internally-reported system problems.
  • Implements and monitors corporate security policies.
  • Documents and implements system procedures, policies and events.
  • Participates in on-call 24x7 support rotation.
  • Performs essential functions required for effective system backup and restore testing.
  • Performs periodic recovery testing of DR plans.
  • May assist support groups with applications installed on various servers.

 

MINIMUM QUALIFICATIONS

  • High school diploma or equivalent required.  Bachelor’s degree (BA/BS) preferred.
  • Minimum of five years of experience in systems/network administration or related field; or
  • An equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
  • Applicable industry standard certification(s) preferred.

 

KNOWLEDGE AND SKILLS

  • A seasoned, experienced professional with a full understanding of area of specialization.  Works on moderately complex and diverse projects.  Exercises good judgment in selecting methods and techniques for obtaining solutions.
  • Strong knowledge of IT infrastructure concepts and principles.
  • Strong communication and customer interaction skills.
  • Excellent verbal and written communication skills.
  • Basic knowledge of products offered by JHA.
  • Able to design and architect IT infrastructure solutions.
  • Able to troubleshoot and resolve customer problems in a timely manner. 
  • Able to monitor, modify and maintain assigned system(s) in support of optimal performance and availability.

 

WORKING CONDITIONS

  • Data center environment with below normal temperatures.
  • Able to work extended hours as business needs dictate.
  • Able to work flexible schedules to cover various shifts.
  • Able to lift 75 lbs.
  • Occasional overnight travel required.

 

COMPANY CONFORMANCE STATEMENT

In performance of their respective responsibilities, all employees of Jack Henry and Associates are expected to:

  • Complete quality work within deadlines.
  • Interact professionally with other employees, customers and suppliers.
  • Work effectively as a team contributor on all assignments.
  • Communicate and coordinate work efforts with other employees, customers and suppliers.
  • Perform other duties as assigned. 
  • Attend work regularly based on the assigned schedule.


REQUIREMENTS


Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.

EOE-M/F/V/D


THIS JOB IS DELETED

COMPANY

Jack Henry and Associates
663 W. Hwy 60

Monett, MO 65708-8215
UNITED STATES