OPEN INTERVIEW DAY - PATIENT ASSISTANCE CALL CENTER



DETAILS

Location: Somerset, NJ, 08873
Employee Type: full time
Experience: 2 - 5 years
Education: Highschool GED
Travel Required: none

DESCRIPTION

 

ON-SITE OPEN INTERVIEW DAY FOR OUR CALL CENTER EXPANSION 

 

Ideal for Customer Service/Call Center professionals and Certified Pharmacy Technicians

Bilingual Spanish Candidates Needed 

TUESDAY,  APRIL 23rd, 2013 

500 ATRIUM DRIVE SOMERSET, NJ

8AM TO 5PM

 

We are currently seeking highly motivated, results oriented professionals for the role of Patient Access Specialist.  These are customer service opportunities working within our Patient Access Solutions Call Center in Somerset, NJ.  We have numerous openings available that will be starting between mid April and June.  The Patient Access Specialist is responsible to provide customer service phone coverage in a high call volume call center environment and the ability to perform associated data entry and multiple clerical tasks.

 
(Duties may include, but not limited to all or some of the following)
  • Responsible for completion of assigned day-to-day work activities
  • Handle Patient Assistance Program calls
  • Data enter applications for approval, denial or rejection
  • Validate licensed practitioners
  • Calculate scripts when applicable
  • Open and date stamp mail when applicable
  • Meet department customer service, call and data entry standards
  • Print, mail and/or fax program correspondence
  • Perform clerical duties: filing, faxing, shredding, folding letters, etc.
  • Perform special assignments when requested by management
  • Troubleshoot order issues
  • Participate in team meetings
  • Work within a team environment
 
 



REQUIREMENTS

Education Required:

  • Associates Degree, Pharmacy Technician certification or demonstrated relevant experience within the healthcare industry
  • General computer knowledge

 

Preferred:   

  • Bachelors degree
  • Experience in high-volume data entry

 

Skills Required:

  • Fast and accurate data entry
  • Ability to handle multiple tasks
  • Good organizational skills
  • Ability to determine case status
  • Ability to identify data entry and order issues and bring them to the attention of management
  • Ability to interact within a team
  • Ability to interact with a diverse group
  • Ability to receive and continuously improve from performance feedback
  • Bilingual Spanish a plus
 
Additional Information:
  • You will be filling out an application and meeting with a member of our Recruitment team
  • Please attend with resume and reference information; professional attire strongly suggested

 

Benefits:

At inVentiv health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.

 

 

 

 




THIS JOB IS EXPIRED

COMPANY

InVentiv Health


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