Medical Assistant/Secretary Float - Full-time MetroWest Area

About Our Organization

Charles River Medical Associates was formed in 1995 to serve the Metro West Community. We are a group of physicians (internists, pediatricians, and specialists) committed to providing the highest quality of care. We believe that quality health care starts with a personal physician who will coordinate all of the patient's health needs. We prefer to work with trusted specialists in our local community specialists who not only provide excellent care, but also communicate well with our physicians and office staff to ensure smooth coordination of patient care.  We also offer ancillary services including lab, endosacopy, imaging, sleep medicine, and diabetes/nutrition.

Charles River Medical Associates is a part of Partners Community HealthCare, Inc. (PCHI), an affiliate of Partners HealthCare System.  PCHI was established in 1994, shortly after the creation of the Partners HealthCare System by Massachusetts General and Brigham & Women's Hospitals. PCHI is affiliated with more than 1,150 internists, pediatricians and family practice physicians and over 4,800 specialists serving the healthcare needs of Eastern Massachusetts.


Location: Framingham, MA,
Employee Type: full time
Experience: 2 - 5 years
Education: Highschool GED
Travel Required: none


Job Description

We are seeking a Medical Assistant/Secretary to serve as a float supporting our numerous physicians and nurse practitioners for assignments at our offices in Framingham, Marlborough, Natick, Hudson, Westborough, Northborough, Ashland, Hopkinton, Holliston, and Millis.  This is a full-time, benefits eligible position.  Assignments are typically known in advance but priorities may require going to a different location than planned as needed.  The position will serve in a front desk role answering the phone, scheduling appointments, or performing administrative duties,or may perform medical assisting functions including rooming patients, checking vitals, assisting with procedures, and performing phlebotomy.  The assignments and needs may vary day-to-day so the incumbent must be comfortable serving in both an administrative or hands-on patient care role.  Our perfect candidate is easy-going, flexible, and willing to learn and grow.  Candidates must have completed a medical assistant course or similar training to be considered.  Strong skill in phlebotomy is highly desired.  Language skills in Portuguese is preferred.  Strong computer skills and exceptional customer service are a must.  Must have reliable transportation and be comfortable to drive to various locations as needed.


Medical Secretary duties include:

  • Demonstrates courteous professional and cooperative behavior toward patients, visitors, coworkers and physicians in person and on the phone. 
  • Manages physician schedule.  Supports and assists all physicians and clinical staff with patient flow.
  • Responsible for appointment scheduling, patient registration/discharge and
  • Schedules referral/ancillary appointments.  Performs phone duties. 
  • Verifies patient information.  Collects appropriate copays, deductibles and other related payments that are due at time of service.
  • Prepares medical records and documentation.  Coordinates record release and mail.
  • Maintains and orders office supplies.
  • Assists with typing of reports, correspondence and dictation as requested by physicians.

Medical Assistant duties include:

  • Takes patient history and conducts vital sign checks. 
  • Prepares and maintains treatment rooms. 
  • Assists physicians and nurses with minor diagnostic procedures. 
  • Ensures that lab reports, x-rays and other information are in patient records.  Performs routine tests such as phlebotomy, urine collection.
  •  Keys data into the computer to maintain office and patient records.


• Phlebotomy and completion of a medical assisting or similar training program.
• Bilingual preferred.
• Strong computer skills.
• Excellent customer service attitude.

Benefits Information

Partners Community Healthcare Inc. offers a generous benefits package including 401(k) retirement plan, health insurance, dental insurance, short-term disability insurance, life insurance, and paid time off plan.


EEO Statement

Equal Opportunity Employer



Partners HealthCare
Partners Payroll
7th Floor
Charlestown, MA 02129-1131