Manager, ERP Operations - HR


Location: Saint Louis, MO, 63144
Employee Type: full time
Experience: 5 - 8 years
Education: Highschool GED
Travel Required: none


BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and mid-Missouri regions. BJC serves patients and their families in urban, suburban and rural communities through its 13 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

The IMPPACT Initiative (Integrating People, Processes and Technology) will lead the design and implementation of best practice processesfor supply chain, finance and human capital management across the organization. The team will also lead the implementation and deployment of Enterprise Resource Planning (ERP) technology to support this transformation. BJC HealthCare has made significant investments in major transformation initiatives,reflecting its ongoing commitment to providing the highest quality care and service for its patients and the communities it serves.

Role Purpose

Leads a team to ensure service level goals are met and data integrity of the PeopleSoft ERP system is maintained. Serves as primary interface with HR Business Analyst and Business Process team IS memebers regarding system changes (patches, upgrades and new functionality implementation). Manages change requests and resolving day-to-day operating issues. Provides motivation and direction to team by establishing workflows, determining quantity of work and defining quality and evaluating employees against standards. Responsible for developing policies and procedures for data integrity components of HR and ensuring best practices are implemented and later adopted by end users.


  • Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • Recommends decisions and participate in design activities, change management, communication, requirements, analysis, configuration, documentation, system set up, testing, training, roll out and control activities.
  • Maintains relationships with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions.
  • Develops policies and procedures pertaining to systems.
  • Analyzes problems or issues, researches solutions, and communicates best options to the customer.
  • Leads team to ensure project deliverables are managed consistently.

  • Minimum Requirements


  • High School Diploma or GED
  • Experience

  • 5-10 years
  • Supervisor Experience

  • 2-5 years

  • Preferred Requirements


  • Bachelor's Degree
  • - Human Resources/related


  • 10+ years
  • Supervisor Experience

  • 5-10 years
  • Licenses & Certifications

  • PHR
  • Information System Skills

  • ERP - 4 years or more
  • PeopleSoft - 1 year or more
  • Professional - Non Clinical Skills

  • HR Information Systems - 5 years or more

  • Benefits Statement

    Note: not all benefits apply to all openings

    -  Comprehensive medical, dental, life insurance, and disability plan options
    -  Pension Plan/403(b) Plan
    -  401(k) plan with company match
    -  Tuition Assistance
    -  Health Care and Dependent Care Reimbursement Accounts
    -  BJC Fitness Center (depending on location)
    -  Earned Time Off Program for vacation, holiday and sick time

    Legal Statement

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.


    Equal Opportunity Employer




    BJC Health System
    8300 Eager Road - Suite 300C

    Saint Louis, MO 63144