SOCIAL SERVICES ASSISTANT - Western Region

Location:	Throughout Riverside County, CA,
Employee Type:	full time
Pay Range:	$27108 to $42642 per Year (USD)
Experience:	0 - 2 years
Education:	Highschool GED
Travel Required:	none

Under general supervision, provides routine social services to a preselected caseload of social service applicants and/or recipients and/or outreach services to community members; to act as liaison between the client, the Department of Public Social Services (DPSS) or Department of Mental Health and/or community resources; and to perform other related work as required. Positions in this class are responsible for providing routine social services and resource referral. Some positions may require supportive counseling, placement services, training, and basic assessment. Under the supervision of professional staff, Social Services Assistants may be assigned preselected caseloads, a variety of routine investigative duties for professional staff and/or outreach work, which do not require the expertise of a professional level social worker. This class is distinguished from the social work series in that the latter represents the professional level classes in the social work series and incumbents perform case management services, which require greater assessment skills and a broader knowledge of social work concepts. .
-Responsible to make home visits to participants¿ homes to provide assistance, answer questions and assess the home environment. -Responsible to assist participants and social workers with completing, retrieving and submitting paperwork; keep track of documents in case file. -Responsible to gather data from a variety of people including physicians or their family members and concerned individuals for the purpose of providing services to clients. -Responsible to determine if participants are in need to be placed in a different facility and may assist in transporting them or arrange transportation. .
Knowledge of: Basic public social service programs, goals and objectives; problems, needs and behavioral patterns of the disadvantaged; cultural and ethnic attitudes towards community services; principles of interviewing and problem solving methods. Ability to: Work effectively with a wide variety of agencies, organizations and individuals; interview and evaluate clients and recognize the relevant and significant factors pertaining to their needs; implement basic social service plans and monitor client's progress toward established goals; understand and evaluate psychological, cultural and social factors affecting behavioral patterns; explain department procedures; interpret agency programs and policies to clients, agencies and organizations; read and interpret information obtained from computers, microfilms and written documents; obtain information in a non-intrusive, but persuasive manner; interact effectively with people from diverse cultures and socio-economic backgrounds. OPTION I Experience: Six months of experience as a Community Services Assistant with the Riverside County Department of Public Social Services or Department of Mental Health. OPTION II Experience: One year of full-time experience performing client directed services in either a social services, health care or mental health agency/organization. OPTION III Education: Completion of 15 semester (24 quarter) units of coursework from an accredited college in Psychology, Sociology, Social Welfare, Social/Human Services or other Behavioral Sciences. .
**The Department of Public Social Services, Adult Services Division is currently hiring for multiple Social Services Assistant positions in the Western Region. Current locations available are: Riverside, Moreno Valley and more. **All applicants may apply by submitting an application with a resume** THE IDEAL CANDIDATE MUST POSSESS: -Ability to interact with a verity of people and communicate effectively -Ability to be familiar with a case management system -Excellent organizational skills and ability to meet deadlines -Ability to review case records to create service plans .

For specific questions regarding this position, contact the recruiter listed in this posting. All employment offers are contingent upon successful completion of a pre-employment physical exam, including a drug/alcohol test, and a criminal background investigation, including fingerprinting. (A felony or misdemeanor conviction related to the position may disqualify the applicant from County employment). Required Probationary Period - As an Approved Local Merit System, the County of Riverside requires all new regular or seasonal employees to serve an initial probationary period, the duration of which is indicated in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head. The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non job-related factor. REASONABLE ACCOMMODATIONS: The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter listed on the job posting. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/. ****CURRENT COUNTY EMPLOYEES MUST USE THEIR EMPLOYEE SELF SERVICE ACCOUNT TO APPLY.**** .
Submit a copy of your Member-4 Form DD-214, indicating dates of service, and a copy of your letter of disability (if applicable) to the Human Resources Department at recruiting@rc-hr.com. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for Veteran's preference. If taking a special test, (online, written exam or other), inform the recruiter of your veteran status. Your Member-4 Form DD-214 should be submitted to recruiting@rc-hr.com before this job posting expires. Please remember that you will need to resubmit your Member-4 Form DD-214 even if you have submitted one in the past to the County of Riverside. .
Visit the Job Descriptions page at http://rc-hr.com/Careers/JobDescriptions.aspx for benefits information. Detailed job descriptions and benefits information are provided for all of the County of Riverside's job classifications. .